Product Questions
What kind of products do you sell?
We specialise in officially licensed geekwear and collectables from your favourite franchises including Disney, Harry Potter, Marvel, and Star Wars. Our range includes graphic clothing for men, women and kids, plus memorabilia, figures, and festive gifts for every fan!
Are your products officially licensed?
Absolutely! All our merchandise is officially licensed, ensuring you receive authentic, high-quality products that truly celebrate your favourite franchises.
Shipping & Delivery
How long will my order take to arrive?
After processing (1-2 business days), Standard Shipping (£12.95) takes 10-15 days via DHL/FedEx. Free Shipping (orders over £50) takes 15-25 days via EMS. During peak seasons, please allow extra time and order early!
Do you ship worldwide?
We ship globally to bring festive fandom joy to fellow geeks worldwide! However, we currently cannot deliver to Asia and some remote regions. Please contact us if you’re unsure about your location.
Will I receive tracking information?
Yes! Once your order is dispatched, we’ll send a confirmation email with tracking details so you can follow your parcel’s journey to your doorstep.
Returns & Exchanges
What is your return policy?
We offer a 15-day return policy from the date you receive your items. If you’re not completely thrilled with your purchase, simply contact us at [email protected] and we’ll guide you through the process.
Payment & Account
What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal for your convenience and security.
Contact Information
How can I contact customer service?
Our friendly support team is here to help! Email us at [email protected] for any queries about your order, products, or delivery. We’re fans just like you and we handle every enquiry with care!
What is your company address?
Christmas Clothes Store is located at 98 High St, Gloucester, GB GL2N 5EP. We’re proud to bring festive fandom joy to geeks worldwide!
Thank you for choosing Christmas Clothes Store – where fandom meets festive spirit. We’re honoured to be part of your holiday magic!